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Selected Work

Explore how I lead teams, transform content and learning ecosystems, apply emerging technology, and create better digital experiences.

Enterprise Platforms and Transformation

Leading large-scale platforms, programs, and content ecosystems through launch, growth, integration, and change.

Scaling Azure Architecture Guidance for a content leadership portfolio.
Scaling Azure Architecture Guidance

Leading the global strategy and operating model behind Microsoft’s enterprise cloud architecture guidance.

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Microsoft customer education content leadership portfolio graphic
Leading Azure for Operators Through Integration

Leading global teams through acquisition integration and organizational change.

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Hootsuite Help Center customer education content leadership portfolio
Transforming Hootsuite's Digital Experience

Modernizing a global Help Center through customer-centered design and CMS transformation.

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Microsoft certification and content leadership portfolio
Shaping Microsoft’s Modern Learning Strategy

Developing a unified strategy for role-based learning, modern credentials, shared services, labs, and simpler learner experiences.

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Customer education and content leadership portfolio dashboard.
Launching and Scaling Microsoft Learn

Leading the PM team that helped launch the MVP of Microsoft Learn and scale the learning ecosystem.

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Microsoft Learn Onboarding Program framework for content leadership.
Building Microsoft Learn’s Onboarding Program

Creating the original framework that helped teams across Microsoft plan, govern, and publish learning content on Microsoft Learn.

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Content, Learning, and Leadership

Designing clearer learning experiences, improving how technical content is created, and helping teams perform at their best.

FIRO customer education content leadership portfolio diagram.
Reimagining Avalara’s Help and Learning Ecosystem

Creating a scalable content and publishing model across help, learning, support, and in-product experiences.

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Microsoft Office developer portal UI for content leadership portfolio
Rebooting the Office Developer Experience

Redesigning the organization, content model, and developer experience around code, customer needs, and closer partnership with engineering.

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Customer education content leadership portfolio dashboard.
Creating a Modern Voice for Developer Content

Leading a research-backed effort to make technical guidance clearer and easier to use.

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Tech customer education content leadership portfolio preview
Launching Windows Phone for Developers

Leading the content and developer experience that helped developers start building for a new mobile platform.

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Customer education content leadership portfolio example.
Designing a Microsoft Learn Module

Turning Azure Operator Nexus concepts into a clear, structured learning experience for technical and business audiences.

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Luke Nyswonger's CliftonStrengths profile for content leadership.
Leading Through Strengths

Building distributed teams through strengths-based coaching, clear operating rhythms, and shared ownership.

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AI and Content Innovation

Applying emerging technology to improve content quality, authoring, decision-making, and product experiences.

Diagram of customer education content leadership portfolio.
Reimagining Technical Content with AI

A patented approach to transforming software development signals into clearer, more accessible technical guidance.

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Customer education content leadership portfolio dashboard on dual monitors
Building an AI Content Health Dashboard

Exploring how AI can surface outdated content, assess freshness risks, and prioritize human review.

White device by a pool for a content leadership portfolio
Designing Pool Pulse with AI and Replit

Designing a pool chemistry tracker that turns testing data into personalized guidance.

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Data, Teaching, and Exploration

Using personal projects to experiment with analytics, education, technology, and hands-on product development.

Exam readiness dashboard from a customer education portfolio.
Designing and Building an AI-901 Study App

Creating an interactive certification-preparation app with diagnostics, practice, flashcards, progress tracking, and an AI tutor.

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Customer education content leadership portfolio for homebrewing.ai
Homebrewing.ai: Teaching AI Through Craft

Creating an educational platform that helped homebrewers use AI for recipe development, and experimentation.

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Data dashboard for a customer education content leadership portfolio.
Brewing Insights with Power BI

Using a personal dataset to learn Power BI, uncover meaningful patterns, and teach others how to build their own dashboards.

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